Hollard Equipage
We know horses and insurance
Who we are and what we do
Hollard Equipage is South Africa’s leading provider of equine insurance. We offer smart, innovative horse insurance covers for all equine enthusiasts, including studs, competitive riders, and those who enjoy the occasional hack.
Equipage Insurance Brokers (now known as Hollard Equipage), established in 1996, grew out of an abiding love affair with horses. As riders ourselves, we understand the deep bonds that our customers form with their horses. And we appreciate that, as both living creatures and possessions, horses require specialised insurance. Our acquisition in 2019 by Hollard – South Africa’s largest independent insurer, which was included in the 2020 BrandZ Top 30 Most Valuable SA Brands – brings two thoroughbreds in the SA insurance marketplace together. We’re bred in purple!
At Hollard Equipage, our product offerings, service ethic, and expertise are what set us apart. When our customers insure their horses with us, they benefit from the in-depth knowledge of like-minded, horse-owning individuals who understand that their particular requirements go beyond the needs of an ordinary investment.
Our products
Investing in a horse is more than acquiring an asset; it’s an investment in a living, breathing creature of beauty. The stark reality is that horses can fall ill, suffer injuries, require surgery, or, in the worst case, face mortality.
Owning and caring for a horse can be financially challenging, so covering unforeseen and unplanned expenses makes perfect sense. As industry pioneers, we were the first to introduce groundbreaking options like Critical Care, showcasing our commitment to meeting all our clients' needs.
We strive to address the specific insurance requirements of every horse which is why we apply a tailored approach. Contact us for assurance and industry-leading insurance coverage.
We sell policies directly and through broker channels. If you’re a broker, please contact us to add Equipage to your product offerings.
We're here to help you navigate the intricate world of horse insurance with confidence and care. Request a call back and let’s chat.
Let's chat
Send us your details and we will give you a call.
Contact us
Claims and General Enquiries
Call: 011 468 4235
Email: equipage@hollard.co.za
Emergencies and 24-hour Contact
Call: 083 377 2705
Email: equipage@hollard.co.za
Customer services
Mon-Fri: 08:00 – 16:00
Our customisable insurance policies include:
Mortality Cover
Protects against financial loss resulting from the untimely death of a horse. It covers death due to accident, illness, disease, theft and while in transit, or if a veterinary surgeon has to put the horse down on humane grounds as a result of an accident, sickness or disease.
Loss of Use Cover
A financial loss may occur if a horse becomes totally and permanently incapable of being ridden, but its condition does not necessitate destruction for humane reasons.
Foetus Cover
Cover for the loss of the foetus resulting from permanent disability, rejection of the foetus, stillbirth, or the death of the mare which leads to the death of the unborn foal.
Critical Care Cover
Equipage’s flagship policy, Critical Care, covers a horse for any critical, lifesaving, in-hospital procedures. This cover can be equated to ICU treatment.
Veterinary Insurance Policy
This policy is designed to cover the unexpected veterinary fees that horses may incur due to illness or injury.
Public Liability Cover
Covers damages that a horse owner is legally liable to pay, happening or occurring away from the premises where the horse is kept, following injury or damage directly caused by ownership of the horse.
Saddle & Tack Cover
Protects against theft by forcible entry and irreparable damage to saddles and bridles.
Horsebox Cover
This policy provides cover for loss or damage to the trailer or truck due to theft and accidental damage, as well as liability to third parties.
Personal Accident Cover
Provides compensation if a horse owner, their spouse or a family member residing with them sustains bodily injury in a horse-riding or horse-handling accident, resulting in a permanent disability or death.
Mortality Cover
Protects against financial loss resulting from the untimely death of a horse. It covers death due to accident, illness, disease, theft and while in transit, or if a veterinary surgeon has to put the horse down on humane grounds as a result of an accident, sickness or disease.
Loss of Use Cover
A financial loss may occur if a horse becomes totally and permanently incapable of being ridden, but its condition does not necessitate destruction for humane reasons.
Foetus Cover
Cover for the loss of the foetus resulting from permanent disability, rejection of the foetus, stillbirth, or the death of the mare which leads to the death of the unborn foal.
Critical Care Cover
Equipage’s flagship policy, Critical Care, covers a horse for any critical, lifesaving, in-hospital procedures. This cover can be equated to ICU treatment.
Veterinary Insurance Policy
This policy is designed to cover the unexpected veterinary fees that horses may incur due to illness or injury.
Public Liability Cover
Covers damages that a horse owner is legally liable to pay, happening or occurring away from the premises where the horse is kept, following injury or damage directly caused by ownership of the horse.
Saddle & Tack Cover
Protects against theft by forcible entry and irreparable damage to saddles and bridles.
Horsebox Cover
This policy provides cover for loss or damage to the trailer or truck due to theft and accidental damage, as well as liability to third parties.
Personal Accident Cover
Provides compensation if a horse owner, their spouse or a family member residing with them sustains bodily injury in a horse-riding or horse-handling accident, resulting in a permanent disability or death.
* Please contact us for further information on benefits, exclusions and limitations.
Fill in our form to request a quote.
How to claim
Your claims experience is important to us. We will process your claim as promptly as possible and understand how stressful it can be.
Where necessary we can liaise with your vet so you can focus on your horse.
Select your cover for more info:
Mortality Cover
In the event that your horse dies or is euthanised:
- Notify us as soon as possible (24-hour contact number: 083 377 2705)
- Click here to download & complete the claims form
- Email the claims form to: equipageclaims@hollard.co.za
- Attach the following supporting documents to your email:
- Post Mortem Report including identification
- Treatment reports
- Invoices and vet reports when requested
- Vaccination records in the case of death due to AHS, Flu, Tetanus, Rabies
- Any claim involving bodily injury, theft or other criminal activity must be reported to the police immediately
Critical Care Cover
For lifesaving, emergency treatment in hospital:
- Notify us as soon as possible (24-hour contact number: 083 377 2705)
- Click here to download & complete the claims form
- Email the claims form to: equipageclaims@hollard.co.za
- Attach the following supporting documents to your email:
- Treatment reports and invoices
- Submit vaccination records if the claim is related to AHS, Flu, Tetanus or Rabies
Loss of Use Cover
If your horse has been permanently disabled:
- Notify us as soon as possible (24-hour contact number: 083 377 2705)
- Click here to download & complete the claims form
- Email the claims form to: equipageclaims@hollard.co.za
- Attach the following supporting documents to your email:
- Veterinary Report confirming the horse is permanently disabled
Foetus Cover
If the foal is stillborn or does not survive to the age of 30 days:
- Notify us as soon as possible (24-hour contact number: 083 377 2705)
- Click here to download & complete the claims form
- Email the claims form to: equipageclaims@hollard.co.za
- Attach the following supporting documents to your email:
- Postmortem Report
- Vaccination records for the mare in case of death due to AHS, Flu, Tetanus, Rabies
Public Liability Cover
If your horse has caused damage or loss to a third party for instance at a show and legal action has been taken against you:
- Don’t admit guilt or offer settlements following an incident
- Notify us as soon as possible (24-hour contact number: 083 377 2705)
- Click here to download & complete the claims form
- Email the claims form to: equipageclaims@hollard.co.za
- Attach the following supporting documents to your email:
- Letter of demand from the third party including quotes and expenses
VIP Equine Policy
For unexpected accident and illness claims:
- Certain procedures require pre-authorization (refer to policy wording)
- Click here to download & complete the claims form
- Email the claims form to: equipageclaims@hollard.co.za
- Attach the following supporting documents to your email:
- Invoices
- Vet Report (when requested)
Personal Accident Cover
For death or permanent disability following a horse riding or horse handling accident:
- Notify us as soon as possible (24-hour contact number: 083 377 2705)
- Click here to download & complete the claims form
- Email the claims form to: equipageclaims@hollard.co.za
- Attach the following supporting documents to your email:
- Medical reports
Horsebox Cover
For theft and damage but not wear and tear claims:
- Notify the police immediately if the claim is related to theft or a road accident
- Click here to download & complete the claims form
- Email the claims form to: equipageclaims@hollard.co.za
- Attach the following supporting documents to your email:
- Two quotations following damage to the horsebox or theft
Tack Cover
For theft and damage but not wear and tear claims:
- Notify the police immediately if the claim is related to theft
- Click here to download & complete the claims form
- Email the claims form to: equipageclaims@hollard.co.za
- Attach the following supporting documents to your email:
- If possible, two quotations following damage to the tack or theft